Troubleshooting

Woodpecker Shows a Blue Screen Once Open

When opening Woodpecker in Word, do you see a blue screen? If so then try using the tips in this article to resolve it.

Written by AJ Ali
Updated over a week ago

How to disable Autofill in your browser

Protect your client's data by turning off your browser's Auto-fill feature

Written by Helen Coyne
Updated over a week ago

I keep having to recover my Woodpecker templates, or my team keeps having to recover templates when they want to use them

Woodpecker templates need to constantly be recovered before use

Written by Helen Coyne
Updated over a week ago

"Sorry, Woodpecker Legal Document Automation requires a more recent version of Microsoft Office"

Office compatibility message

Written by Tom Young
Updated over a week ago

"We can't start this add-in because it isn't set up properly"

Trouble starting Woodpecker

Written by Tom Young
Updated over a week ago

Where is the Woodpecker button?

Woodpecker button disappeared

Written by Tom Young
Updated over a week ago

Handling older word documents

Troubleshooting document issues

Written by Tom Young
Updated over a week ago

What do I do if my document is in "read only" mode?

Document in "read only" mode

Written by Tom Young
Updated over a week ago

What do I do if my document is in "Compatibility Mode"?

Compatibility mode

Written by Tom Young
Updated over a week ago

Why is the Woodpecker icon greyed out?

Woodpecker disabled

Written by Tom Young
Updated over a week ago

Why can't Woodpecker automatically recreate my fields?

Why can't I automatically recreate fields?

Written by Tom Young
Updated over a week ago

Common Add-in errors

Common add-in errors and steps to fix them

Written by Tom Young
Updated over a week ago

Using Woodpecker on an iPad

Tips and tricks for working on an iPad

Written by George Karmelich
Updated over a week ago

I’m having an issue not listed here

My question is not answered

Written by Tom Young
Updated over a week ago