Troubleshooting

Common hurdles and how to overcome them.

10 articles in this collection
Written by Tom Young

"Sorry, Woodpecker Legal Document Automation requires a more recent version of Microsoft Office"

Office compatibility message

Written by Tom Young
Updated over a week ago

"We can't start this add-in because it isn't set up properly"

Trouble starting Woodpecker

Written by Tom Young
Updated over a week ago

Where is the Woodpecker button?

Woodpecker button disappeared

Written by Tom Young
Updated over a week ago

Handling older word documents

Troubleshooting document issues

Written by Tom Young
Updated over a week ago

What do I do if my document is in "read only" mode?

Document in "read only" mode

Written by Tom Young
Updated over a week ago

What do I do if my document is in "Compatibility Mode"?

Compatibility mode

Written by Tom Young
Updated over a week ago

Why is the Woodpecker icon greyed out?

Woodpecker disabled

Written by Tom Young
Updated over a week ago

Why can't Woodpecker automatically recreate my fields?

Why can't I automatically recreate fields?

Written by Tom Young
Updated over a week ago

Common Add-in errors

Common add-in errors and steps to fix them

Written by Tom Young
Updated over a week ago

I’m having an issue not listed here

My question is not answered

Written by Tom Young
Updated over a week ago