Frequently asked questions

Answers to commonly asked questions and troubleshooting issues.

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16 articles in this collection
Written by Tom Young and George Karmelich

How do I disable the "Prevent Cross-Site Tracking" setting in Safari?

Disable Prevent Cross-Site Tracking
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Written by George Karmelich
Updated this week

Are templates uploaded to your servers?

Woodpecker Privacy Policy/Terms of Service
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Written by George Karmelich
Updated over a week ago

How do I change my password?

Change your Woodpecker account password
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Written by Tom Young
Updated over a week ago

Does Woodpecker have a Partner program?

The Woodpecker partnership program
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Written by Tom Young
Updated over a week ago

How do I save my Woodpecker template?

Saving a Woodpecker template
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Written by Tom Young
Updated over a week ago

Does Woodpecker work on Mac and PC?

Woodpecker platform compatibility
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Written by Tom Young
Updated over a week ago

What are the platform requirements for using Woodpecker?

Woodpecker platform requirements
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Written by Tom Young
Updated over a week ago

What happens to my templates if I stop using Woodpecker?

What if I stop using Woodpecker?
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Written by Tom Young
Updated over a week ago

How does Woodpecker compare to HotDocs?

Woodpecker vs. HotDocs
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Written by Tom Young
Updated over a week ago

How do I delete a Woodpecker field from my document?

Deleting Woodpecker fields from your document
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Written by Tom Young
Updated over a week ago

Can I use Woodpecker with a .doc Word document?

Using a ".doc" document
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Written by Tom Young
Updated over a week ago

How do I reinstall Woodpecker?

Reinstall Woodpecker
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Written by Tom Young
Updated over a week ago

How do I uninstall Woodpecker?

Uninstall Woodpecker
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Written by Tom Young
Updated over a week ago

How do I use Woodpecker with a Word Template document (.dotx)?

Using Word templates (".dotx")
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Written by Tom Young
Updated over a week ago

Can I copy and paste Woodpecker fields?

Copy paste Woodpecker fields
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Written by Tom Young
Updated over a week ago

Where does the name "Woodpecker" come from?

Why Woodpecker?
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Written by Tom Young
Updated over a week ago