When you create a conditional field and the paragraph that should appear/disappear based on a question, you naturally want to create the conditional field as follows:

Screen Shot 2022-10-13 at 3.33.03 PM

If there is no Commission, the field will default to “Exclude this field”, which automatically inserts a blank placeholder in the document.

Screen Shot 2022-10-13 at 3.34.17 PM

Instead of creating the conditional field as mentioned above, use the language below as part of your conditional field.

Your conditional field should say:

  • if there is a Commission, insert the "Commission" and “Payment” paragraphs

Screen Shot 2022-10-13 at 3.35.37 PM

  • if there is no Commission, insert the “Payment” paragraph ( use does not equal condition)

Screen Shot 2022-10-13 at 3.35.48 PM

This way you don’t have an option to “exclude the fields” and you will have no empty placeholder in the document!

Populated document when there is Commission:

Screen Shot 2022-10-13 at 3.36.15 PM

Populated document when there is no Commission:

Screen Shot 2022-10-13 at 3.36.23 PM

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